Refresh Skills

Whether you’re a new starter or veteran to the Real Estate industry, you will quickly see there is a vast array of skill sets required to be successful in Real Estate. Of course as we sadly know, knowledge fades over time. Our brains can sometimes be better at dumping information we don’t need, compared to compartmentalising and categorising these useful facts we acquire. One of the best ways we have of showing our brain which information is still useful, is by using it! One can easily think of the amount of knowledge you have forgotten from school, which isn’t necessarily complicated, and could be useful.

What this means for our teams and ourselves is that most of us need a review of important concepts, and our fundamental skills from time to time. And this is where refresher learning sessions come in.

When we do this in a team environment, we have a number of additional benefits (apart from strengthening your own skill set) including; Team bonding, long-term memory improvement, reducing mistakes, building efficiency, creates consistency, and it can create discussions on the way we do things now, can it be done a better way?

That’s why it’s important to start with a strong “why.” Give your team members a good reason as to why you want to refresh some skills, and they’ll be more committed. And if they understand the reasoning and are enthusiastic about the course, they’ll be more successful in taking it as well.

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Attracting and Retaining your Team Talent

As the landscape continues to shift in the workplace, it’s important that we constantly review our approach to staff attraction and retention. As the needs of the client and the working environment change, so do the expectations of the employee out there in the market looking to work.

While it can seem like what the employer and employee want are poles apart, in reality everyone wants to work in an environment that inspires, challenges and motivates them to be better than they thought ever possible.

Some of the key areas to consider when attracting and retaining the right people are elements such as:

  • An enriching and rewarding culture that promotes collaboration and the opportunity for growth,
  • Ensuring that right people are in the right roles. Not trying to fit round pegs in square holes will help with overall engagement and retention,
  • Providing challenges that promote personal growth and rewards and support through those challenges,
  •  Consistency in the communication and expectations from leadership
  • Regular training, support, and opportunities for career progression

If you would like some help in where to get started on building a framework for the humans in your organisation, contact us over at Real+ HQ and we can begin.

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2020 Lessons

Charles Darwin said it best in, “It is not the strongest of the species that survives, it is the one that is the most adaptable to change”. Over 2020 Property Management businesses across the country (and world) have been forced to adapt to change. Some of this change was frustrating in the form of restricted ability to physically show property and serve our clients. However, the majority of this change has been embraced in hindsight.

We have seen businesses who have been forced into using technology to operate including; cloud based systems, video conferencing, assisted inspection processes. From this over 2020 many have been able to see the benefits of having their team members be flexible in their work location. We noticed this year businesses who took on new technology did so primarily from a particular requirement rather than following the pack on a trend or being impressed by the latest shinny new toy shown at a conference.

Property Managers who rapidly adjusted their processes to be compliant to new legislation as a result of the changing landscape were able to provide a greater amount of value to their clients through their support, knowledge, guidance, and leadership. With this, over the last 9 months, Property Managers have had a greater ability to show their true value to Landlords and Tenants, as disputes grew and the skill set of problem solving became vital.

With all this speed of change, the pressure put upon Property Managers also grew at a similar speed. The way businesses embrace the importance of the mental health of their Property Managers was directly linked to the service that business was able to provide to clients. This is now constantly being seen more as a requirement for businesses to review and take notice of, rather than an after thought when staff turnover transpires.

Recently Fiona, Heidi, and Joshua came together to discuss the events of 2020 and lessons taken over the course of the year. To watch the replay, head over to www.realpluscommunity.com.au

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Planning for 2021

As we approach the end of an enormous year, it is a great time to review your personal professional development plan. Such as the old saying goes, “If you fail to plan, you plan to fail”.

A personal professional development plan can come in many different forms and will provide a framework to support you identify the areas of your strengths and weaknesses, and come up with action points to help for your improvement.

Taking a moment at the end of the year, quarter, month, to reflect on the past period can help you use the benefit of hindsight. It gives you a chance to take a snapshot of where you are standing at the time based on where you want to be standing. This then allows you to reset the plan. Has the goal post changed, and is your target now higher/lower, or somewhere completely different? Taking into account what you have learnt through the perspective of hindsight, will you adjust your future plan differently?

Throughout work and life we are always learning, constantly. Development is a progressive process in everybody’s life. When you create your personal professional development plan, it can provide you with that time for self-reflection. It should actually be an open door for you to inspect what are the opportunities you can work on that are really going to help you succeed and really do something about it.

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National Growth Insights – Case Studies of Success

Isn’t the desert amazing? Each time I look at an image of the Nevada, or the Great Australian Outback, I am astounded to see that amongst the vastness remains life. Despite the harshest of conditions, we find floral and fauna.

Mother nature has an incredible way of adapting life to suit its surroundings, ensuring that the ecosystem not just survives but continues to thrive, in what we would otherwise thing uninhabitable conditions.

It would be fair to describe 2020 as a harsh year, a period of time when each of us has experienced our own sense of living in a hostile environment, it may have even felt like a desert? Perhaps you are amongst those that adapted to suit the new environment to muddle through, there are some who seem to have remodelled their ecosystem to not just survive, but like the cactus thrive in their new world. I know this to be the case for many of the businesses with whom we work, particularly their BDM’s, did they ever have an option not to?

Over Q1, as we reviewed the work and results of the year that was, and set the plans in place for the year ahead, I was met with real life examples of how harnessing the basics, maintaining consistency, and adapting systems, process and story in New Business Divisions resulted in achievements not too far of the original plans for 2020 set way back in our old world of January, that time before CoVid.

What I discovered provides a great message to every business and BDM interested in creating a robust approach to consistent growth, even in a desert.

Check out this weeks webinar to hear all about it.

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