Specialist in Leadership & Property Management
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Fiona Blayney is CEO & Director of the highly successful consultancy, training, people and outsourced business Real+, specialising in estate agency services in Australia, New Zealand, the U.K and the U.S. Over the past 18 years she has developed a reputation for being one of the best business strategy, talent and growth specialists around.
Fiona’s energetic and motivational presence has ensured her popularity at industry events. She regularly performs keynote presentations, seminars, workshops, facilitated panels and acts as MC for many of the leading industry groups both in Australia and abroad.
Known for her no holds barred approach, Fiona believes her role as an Industry Thought leader is to push boundaries, challenge the status quo and in general “break stuff”, then work with her clients to get personalised results.
Passionate about Real Estate since her first day in the profession in 1992, it would be fair to say that whilst Fiona has learnt along the way, there are many a person and business that has benefited from time spent with her. Whether she is building a strategy with a start up, or mentoring a veteran through their exit programme, Fiona is a chameleon of talent.
Oh and by the way, Fiona works directly with the team at TRET to bring you ARPM the largest independent Residential Property Management conference on the industry calendar.
With over 20 + years in the real estate industry Sarah has successfully built and led high performing teams, selling services to businesses ranging from startups to the largest agencies across both Australia and New Zealand.
During this time Sarah has built a reputation for recognising growth opportunity, helping build strategic business plans and ensuring that businesses are operating in the most cost effective and efficient ways.
Sarah is driven by a true interest and passion for the industry and coupled with an ability to relate and connect with people to help them feel comfortable in sharing their ideas and goals is a winning combination.
Sarah is excited by the suite of products and services the Real + loop makes available to our customers. “Collectively we have over 120 years of real estate experience between us making us a trusted choice in all facets of the real estate journey”
As Head of Growth, Sarah, and her team, are excited to be able to help build a strategy that will work for you and your business and guide you on making the right choices to ensure your expectations are exceeded.
Joshua has been in Real Estate for over 15 years and has extensive property management experience leading teams through growth periods. Josh excels in leadership, change management support & review of systems, processes and procedures.
As a Property Manager he was the recipient of the 2010 REINSW award of Excellence in Property Management, and as a Department Head was able to lead a team to numerous awards across the country. Coupled with Joshs experience in Real Estate sales, Joshua has the well- rounded knowledge of Real Estate for every perspective in an agency.
Joshua is excited to continue the path of helping leaders and teams to uncover opportunities, to assist in the review and rebuild of people & property management processes and to share his journey to help inspire growth, to all the Real+ clients across Australia and New Zealand with the ethos of Learn More, Do More, Be More.
Specialist in Property Management
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Heidi has been immersed in the world of property management for over 19 years’ dealing in all aspects from leasing, property management, business development and team management.
Experience in 10 years as a Coach and Consultant, Heidi has worked with rent rolls to analyse their operations, find efficiencies, implement systems that find time, reduce stress levels and increase profit and team retention for agencies.
Heidi brings enthusiasm and energy to Real+ and is passionate about finding the most efficient ways to operate businesses to ensure that they are achieving the successful outcomes that they strive for.
The fast paced world of Property Management can prove stressful in the management of human experience and Heidi can assist teams in breaking down those stress points and compartmentalise the pressures to achieve positive outcomes for Property Managers in their roles.
Specialist in Business Development
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Kate has been part of the real estate industry for over 14 years and has an extensive background in property management, business development and team leadership.
Excelling in all areas of team training, her invaluable skills have led her to REAL+ where she is passionate about assisting clients to achieve their maximum potential through the REAL+ training programs.
Through working on some of the toughest portfolios and market conditions, Kate has recognised a need for further ongoing training for property management industry – “Property Management can actually be far more complex and far more demanding on our skills with ever-changing requirements in this consumer driven industry, and therefore ongoing external training is essential.”
Whilst Kate is knowledgeable in all areas of Property Management, including creating seamless property management processes, her true passion is business development.
Kate uses her award-winning experience and knowledge to both fast track her clients business growth and also ensure there are measurable outcomes in place.
With over a decade in the Real Estate industry, Janine has been delivering high quality customer service in a wide range of real estate roles. Janine’s significant experience in property management and accounts gives her a supreme understanding of the workings, challenges and requirements of across multi facets of a real Estate Business.
Working with the Real+ Outsourced team she has trust accounting covered. Assisting our clients with support and knowledge in the trust account space, Janine can assist with the implementation of Property Tree into your business to ensure a smooth transition. In addition, she offers support in the day to day administration of your trust account, audit services and problem solving when things go wrong.
An experienced Operations Manager with over 25 years’ experience, Suzanne is driven by working with a hands-on approach to developing and streamlining processes, enhancing staff productivity and collaborative work practices.
A skilled administration and operations professional, Suzanne also brings with her an extensive customer service focus having developed and implemented Customer Service Standards and Service journey mapping.
Suzanne’s expertise ranges from financial management, process development, business scaling, sales and communication coaching across various industries, from VET Education, commercial property management, tech-Start-up and recruitment. With extensive experience across these various sectors, Suzanne has been responsible for managing client relationships and deliverables for Optus, Heart Research Institute of Australia, Telstra, ANZ Bank, NSW Police Force, Rockend, Jones Lang LaSalle, and Vodafone.
With a Bachelor of Business and Bachelor of Coaching, Suzanne’s skill in managing Operations and Finance is coupled with a focus on people and performance.
Melissa has been working in accounts for over 25 years, and in the Real Estate Industry for the past five years including Trust Accounting, General Accounts and Property Management.
She has worked with a number of clients across a range of software packages including REST, Property Tree, Palace and commercial property accounts Software and is currently working towards certification as a Property Tree Consultant.
Melissa is here to help and support your business with your day-to-day trust accounting challenges.
With a Bachelors and Masters of Professional Accounting under her belt, Katie’s path to Trust Accounting and Real Estate began five years ago, running the Trust portfolio for several agencies before joining us at Real Plus.
Katie’s keen eye for detail, process and structure offers strong support and management your day-to-day trust accounting challenges.
Sandra has been in the Real Estate industry for over 13 years and Trust Accounting for over 10. She is passionate about providing clients with great customer service and offers support in the day to day management of Real Estate Trusts as well as any challenges that may arise. She has worked extensively with both Console and Property Me systems.
With experience in the banking, insurance and hospitality industries. She enjoys the challenges that this role provides. The diversity of the programs that are used by her clients means that no two days are the same and keeps her thriving to develop her skills.
After completing a Politics degree, Rachel worked in the UK as a Project Manager for many years in the field of International Development. Following this came the decision to return to study and retrain as a Graphic Designer.
She has worked in Design and Marketing for the past five years and is passionate about all elements of design, particularly print.
Having over a decades experience in accounting, being a Certified Practising Accountant (CPA), Certified SMSF Association Specialist Advisor, SMSF Association Specialist Auditor and Director of Griffin Super, Chris has been working with Real+ over the past few years.
With a passion for all things numbers, Chris’ honesty and integrity towards his clients, has intertwined with Real+ values making for a harmonious relationship.
Alex is a senior accountant and has broadened his network of accounting experience across business services, tax, audit as well as specialising in SMSF Audit and administration.
He is a qualified Charted Accountant (CA) and registered tax agent.
Alex works alongside Chris Watson to assist Real+ in management of the accounts services of the enterprise.