As the Christmas period approaches, it’s a great time to reflect and analyse those current arrears systems and how they will match up to the test of the season of spending.
Effective management of arrears at Christmas can assist in reducing stress for not only the Property Management Team, but also the Owner and the Tenant.
This session will go beyond the basics and look at tried and tested processes and successful communication methods to get your arrears under control during this period.
This session will review the strategies and top tips for:
- Strategies to minimise potential arrears
- Creating communication processes to ensure positive outcomes
- Dialogue to manage challenging clients
- Managing repeat offenders
We will also have a Q&A session at the end of the session to answer any questions around how we can help you juggle Christmas arrears
Date: Wednesday, 20 November 2019
Series: PM Fundamentals
Audience: Department Managers, Senior Property Managers, Property Managers, Property Management Support and Associates
35 Minutes (plus Q&A)
Non Members: $99
Real+ Members: FREE
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