Walking in the Shoes of Your Tenant
When it comes to Property Management, it’s certainly more than that. Managing the home is the easy part, its when we introduce the human element things get interesting. The magic of service happens when you can bring together the needs of the Landlord and Tenant with a win for everyone.
Understanding how a tenant thinks and feels in an objective framework goes a long way to supporting the establishment of quality relationships and the processes to make that happen.
Let’s spend this session helping you to;
- Identify the current tenant experience in your office.
- Increase your efficiency and client satisfaction in managing the tenant relationship
- Ask the right questions to provide the right support
Date: Wednesday, 19th May 2021
Series: PM Expert
Audience: Department Managers, Senior Property Managers, Property Managers, New Business Managers
Duration: 35 Minutes (plus Q&A)
Non Members: $ 99
Real + Members: $Complimentary
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