Do you find it challenging, getting a true understanding of what each individual clients needs? Do you find that even with the correct processes in place, there is not a one size fits all solution for your investor clients? Getting a clear picture of client needs come down to putting yourself in their shoes.
In this session we will help you to;
- Understand how to assess the investor type you are dealing with
- Uncover the true cost of owning an investment
- Ask the right questions to be able to provide the highest level of support to your clients
As the need to focus on the client and meeting their expectations continues in importance, its time to take a step outside the PM world and look at investment from the landlords point of view.
Date: Wednesday, 13 March
Time: 1.30pm (AEST)
Series: PM Expert
Audience:Department Managers, Senior Property Managers, Property Managers, New Business Managers
Duration: 35 Minutes (plus Q&A)
Non Members: $99
Real+ Members: FREE
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