Do you find it challenging providing a solution to your tenant clients, that delivers a favourable outcome for all three parties – tenant, landlord and property manager? Do you find that even with the correct processes in place, there is not a one size fits all solution for your tenant clients? Getting a clear picture of tenant needs come down to putting yourself in their shoes.
In this session we will help you to;
- Understand how to do a department health check on the tenant experience
- Gain valuable feedback to increase your efficiency and client satisfaction
- Ask the right questions to be able to provide the highest level of support to your clients – investors & tenants alike!
Date: Wednesday, 20 March
Time: 1.30pm (AEST)
Series: PM Expert
Audience: Department Managers, Senior Property Managers, Property Managers, New Business Managers
Duration: 35 Minutes (plus Q&A)
Non Members: $99
Real+ Members: FREE
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