If you were to call your office today, what would be the first impression of your business? Perhaps it’s a google search or an email enquiry? Your client’s first impression can have a lasting impact on their decision to choose your business.
So, it’s time to take check and look at your business from the outside in. In this session we will take a mystery shop approach to discovering:
- The importance of first impressions on your client’s decisions
- The effect of attitude, language and presentation
- Reviewing what the client really expects
- The greater impact of your clients perception of you and the business
Date: Wednesday, 11 September
Time: 1.30pm (AEST)
Series: PM Advanced
Audience: Senior Property Managers, Property Managers
35 Minutes (plus Q&A)
Non Members: $99
Real+ Members: FREE
WANT THIS INFO DIRECT TO YOUR INBOX?
STAY IN THE LOOP AND SUBSCRIBE HERE TO RECEIVE VIRTUAL CLASSROOM INFO, OUR BLOG, TIPS, FREEBIES & LOTS MORE…
At Real+, we’re here for all your Property Management Training needs…contact us anytime firstname.lastname@example.org