What’s the impact of a first impression?

$90.00

SKU: Webinar_11_9_19_1:30 Categories: , Tag:

Description

If you were to call your office today, what would be the first impression of your business? Perhaps it’s a google search or an email enquiry? Your client’s first impression can have a lasting impact on their decision to choose your business.

So, it’s time to take check and look at your business from the outside in. In this session we will take a mystery shop approach to discovering:

  • The importance of first impressions on your client’s decisions
  • The effect of attitude, language and presentation
  • Reviewing what the client really expects
  • The greater impact of your clients perception of you and the business

The Class:

Date: Wednesday, 11 September
Time: 1.30pm (AEST)
Series: PM Advanced
Audience: Senior Property Managers, Property Managers

Duration: 

35 Minutes (plus Q&A)

Cost:

Non Members: $99
Real+ Members: FREE

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